Shipping Policy
All Orders are shipped from southern California.
Shipping Options
-
Free First Class Shipping:
- We offer free First Class Shipping on all orders, regardless of the order value.
- Orders shipped via First Class Shipping typically arrive within 3-7 business days.
-
2-Day Shipping:
- For those who need their jewelry quickly, we offer 2-Day Shipping to anywhere in the country for just $2.99.
- Orders shipped via 2-Day Shipping will arrive within 2 business days.
Order Processing
-
Processing Time:
- All orders are processed and shipped within 1 business day. Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Restrictions
- We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.
Tracking Your Order
- Once your order has shipped, you will receive an email with tracking information. You can track your shipment through the carrier’s website using the provided tracking number.
Shipping Delays
- While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier delays, or holidays.
- If your order is delayed, please contact our customer service team through the chat for assistance.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at [Silvercloseout@gmail.com] or 1(213) 291-1828. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.
Contact Us
- If you have any questions or concerns about our shipping policy, please contact our customer service team at:
- Email: Silvercloseout@gmail.com
- Phone: 1(213) 291-1828
- Hours: M-F 9:30am to 5:30pm PST
Thank you for shopping at SilverCloseout. We value your business and are committed to providing a positive shopping experience.